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These Terms of Service govern your access to and use of the Redberry Labs platform and services. By accessing or using any Redberry Labs service, you agree to be bound by these terms. Last updated: February 22, 2026.

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1. Agreement to terms

By accessing the Redberry Labs platform at app.redberrylabs.com or using any Redberry Labs service, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree, do not use the platform or services.

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2. Eligibility

You must be at least 18 years old to use Redberry Labs services. The platform is designed for business and professional use. By using the services, you represent that you are accessing them for a commercial or professional purpose.

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3. Description of services

Redberry Labs provides:
  • AI risk evaluation and underwriting for autonomous agent deployments
  • First-party and third-party AI agent insurance policies
  • Risk scoring, monitoring, and analytics for covered agents
  • Access to the Redberry Labs web application at app.redberrylabs.com

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4. Account registration

When you create an account, you must provide accurate and complete information and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials. Do not share your credentials with others. If you become aware of any unauthorised use of your account, notify Redberry Labs immediately at legal@redberrylabs.com.

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5. Acceptable use

When using the Redberry Labs platform, you must not:
  • Submit false, misleading, or fraudulent information — including information about your agents, your organisation, or any insurance application
  • Attempt to reverse-engineer, decompile, or extract Redberry Labs’ underwriting algorithms or risk models
  • Use automated tools to scrape, harvest, or collect data from the platform without Redberry Labs’ prior written consent
  • Infringe Redberry Labs’ or any third party’s intellectual property rights

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6. Intellectual property

All content, features, algorithms, risk models, and functionality on the Redberry Labs platform are the property of Redberry Labs and are protected by applicable intellectual property laws. Redberry Labs grants you a limited, non-exclusive, non-transferable licence to access and use the platform for your internal business purposes. You may not reproduce, distribute, or create derivative works from any Redberry Labs content without express written permission.

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7. Insurance-specific terms

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Quotes are not guarantees

Receiving a quote from Redberry Labs does not guarantee that coverage will be issued. Coverage is confirmed only once a policy is issued and in force.

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Duty of disclosure

You have a duty to disclose all information that is material to the assessment of risk for each agent you submit for evaluation. This includes — but is not limited to — the agent’s permissions, tools, operational context, deployment scope, and any known incidents or failures. Failure to disclose material information may result in your policy being voided or a claim being denied. If you are unsure whether information is material, disclose it.

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Policy terms control

The terms of your insurance policy — including coverage limits, exclusions, deductibles, and conditions — are set out in the policy documents issued to you. In the event of any conflict between these Terms of Service and your policy documents, the policy documents control with respect to coverage.

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Regulatory compliance

Insurance is regulated at the jurisdiction level. Coverage availability, terms, and regulatory requirements vary by location. It is your responsibility to ensure that obtaining and using AI agent insurance complies with applicable laws and regulations in your jurisdiction.

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8. Fees and payment

Fees and premiums are described at the time of application and policy issuance. Redberry Labs reserves the right to modify fees with reasonable advance notice. Payment processing is handled by third-party payment processors; by providing payment information, you authorise charges in accordance with your policy and any applicable platform fees.

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9. Disclaimers

The Redberry Labs platform and services are provided on an “as is” and “as available” basis. Redberry Labs makes no warranties, express or implied, regarding the platform, including any warranty of merchantability, fitness for a particular purpose, or uninterrupted availability. This does not affect the terms of any insurance policy issued to you.

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10. Limitation of liability

To the maximum extent permitted by law, Redberry Labs will not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the platform or services. Redberry Labs’ total aggregate liability to you for any claim arising from these Terms of Service is capped at the greater of: (a) the total fees you paid to Redberry Labs in the 12 months preceding the claim, or (b) US $100. This limitation does not apply to obligations under any insurance policy issued to you. Claims under your policy are governed by your policy documents, not this cap.

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11. Governing law and disputes

These Terms of Service are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. Any dispute arising from or relating to these terms or your use of the platform will be resolved by binding arbitration administered by the American Arbitration Association (AAA) in Wilmington, Delaware, in accordance with the AAA’s Commercial Arbitration Rules.

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12. Contact

For questions about these Terms of Service, contact legal@redberrylabs.com.